Shipping & Returns

Shipping & Returns

SHIPPING POLICY

At StitchedKits, we know you're excited to rep your team. That’s why we prioritize speed and transparency in our logistics.

  • Fast Processing: Every order is processed with care. We guarantee your jersey will be dispatched within 48 hours of order confirmation.

  • Worldwide Shipping: No matter where you are—from North America to Europe or Oceania—we’ve got you covered. We ship worldwide.

  • Tracking Every Step: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your "Big 4" gear from our workshop to your front door.

  • Estimated Delivery Time: * USA & Canada: Most orders arrive within 8–10 business days.

    • Rest of the World: Typically 10–14 business days depending on your location.

    • Note: During peak sports seasons (e.g., NFL Playoffs, NBA Finals), slight delays may occur, but we always work to get your kits to you as fast as possible.

RETURNS & EXCHANGES

With 15 years of experience, our goal is 100% fan satisfaction. Since each jersey is carefully inspected for stitching quality before shipment, we stand behind our products.

1. Defective or Wrong Items If we sent you the wrong jersey, wrong size, or if there is a significant manufacturing defect in the stitching, we will make it right.

  • Please contact us at support@stitchedkits.com within 7 days of delivery with photos of the issue.

  • We will provide a replacement or a full refund at no extra cost to you.

2. Sizing Issues Because we offer professional-grade stitched kits, our sizing follows standard North American athletic fits.

  • We highly recommend checking our Size Guide before ordering.

  • If the jersey doesn't fit, we offer exchanges. However, as we offer factory-direct pricing, the customer is responsible for the return shipping costs for non-quality related exchanges.

3. 30-Day Satisfaction Guarantee If you are not satisfied with your purchase, you may return the item in its original condition (unworn, tags attached, in original packaging) within 30 days of receipt for a store credit or refund.

ORDER CANCELLATIONS

Need to change your mind? Cancellations are accepted within 12 hours of purchase. Once the order has entered the 48-hour processing window or has been shipped, it cannot be canceled.

HAVE QUESTIONS?

Our support team is ready to assist you.

  • Email: support@stitchedkits.com